• 24HR Contact Center: +254 20 327 4747

Southern Africa


SOUTH AFRICA

City / Town Town Office Airport Office
Johannesburg Reservations
Telephone (Res/Fares/Group’s): +27-(0)10 205 0000
Fax (Res/Fares/Group’s): + 27-(0) 10 205 0019
Res E-mail: jnbres@kenya-airways.com
Postal Address: P.O. Box 650233, Benmore, 2010
Call Centre only - Office Hours: 08h30 – 17h00 Mon-Fri
O.R. Tambo International Airport
 International departures, Mezzanine level
Tel: +2711 571 8800
Station Manager: +2783 325 7213
Duty Officer Admin: +2778 803 4758
Duty Officer: +2778 803 4689
Team Leader: +2778 803 4619
Team Leader Ramp: +2778 803 4599  

Customer Relations South Africa
Address: International departures, Mezzanine level
Telephone: 27 – 11- 571 8844
Fax: 27- 11- 571 8801
Email: CustomerRelations.SouthAfrica@kenya-airways.com   
  Management & Admin Office
Telephone: +27(0) 10 205 0000
Fax: +27(0) 10 205 00049
Street Address: Morningside Close, Block C, 222 Rivonia Rd, Morningside
Postal Address: P.O. Box 650233, Benmore, 2010
Office Hours: 08h30 - 17h00 Mon-Fri
Airport Ticketing Office
Tel: 27-11-571 8832 
Fax: 27-11-571 8816
E-mailjnb.ticketing@kenya-airways.com
Office Hours Daily: 08h30 – 17h00 & 18h00 - 01h00 
 
  Baggage Enquiries
Telephone: +27 (0)11 390 8567/+27(0) 11 390 8559>
Email: jnbbaggage@kenya-airways.com
 
Cargo Office
Tel : +27 11 390 1718/1740
Fax : +27 11 390 1776
E-mail: Evaristo.lourenco@kenya-airways.com