• 24HR Contact Center: +254 20 327 4747

Contact form


*Full Names
Email
Subject
Comments / Enqiury

Social Media pages




  •   
  •   
  •   


Excess Baggage Charges


  Excess Baggage Charges and Special Baggage Charges (Effective 1st October 2014) 

 

Piece/Bag  Domestic
 Intra -Africa 1

 
 
Intra - Africa 2

 
 Africa -Rest of the World

 
 1st Piece 50 75 150 200
 2nd Piece  50 75 150 200
 3rd Piece and more pieces 100 100 200 300
Baggage more than 23kg but
less than 32 kgs (Extra weight bag)
50 N/A 50 100
Extra Weight 50 N/A 50 100
Special Baggage
Bike/Tandem up to 23kg
Scuba Tank Empty up to 23kg
107 cm<Surfboard< 300cm

 
70 100 175 175
Arms and Ammunitions 20 50 50 50
Approved bag exceeding 32kgs and/or
more than 158 cms
150* 200* 350* 350*

 

Note: 

1.For each extra piece per route per class of travel, the weight shall not exceed the weight for that route.

2.If the allowable piece exceeds the allowable weight, excess baggage charges shall apply.

3.There are no additional free piece allowance on chargeable special baggage for frequent flyers.

 

 

Key 

 Domestic

Domestic Kenya

 Intra Africa 1

Kenya,Tanzania, Uganda, Burundi, Rwanda, Ethiopia, Djibouti, Seychelles and all 5th freedom flights sectors in the network e.g Accra-Freetown, Lusaka-Lilongwe,Bangkok-Guangzhou , Bangkok-Hong Kong etc.

 Intra Africa 2

All other African destinations

 Rest of the World

All other destinations not listed in zones 1/2

 

  

NOTE:Value and Currencies 

  

• All charges in USD except sales Ex, Europe. 
  • All charges ex. Europe (JV) in Euro. 
  • The USD rate shall be used for conversion in all other currencies of trade (except Euro). 
 

Baggage subject to excess baggage charges

 
i. All baggage (including special baggage) checked-in exceeding the free baggage allowances if feasible. 
ii. A combination of excess weight and excess value charges. 
iii. Carriage of special baggage on extra seat/s. 

 

Note: 

 

i. Guests arriving from wide body aircraft and connecting to narrow body aircraft may not travel with some of their excess baggage due to weight and space restrictions. 

ii. For passengers travelling on wide body aircraft, a maximum of 10 pieces per passenger, per flight may be accepted. If exceeding, advance arrangements with the carrier must be made prior to departure for approval processes to apply. 

iii. For passengers travelling on narrow body aircraft, a maximum of 5 pieces per passenger per flight may be accepted. If exceeding, advance arrangements with the carrier must be made prior to departure. 

 

 

Specifications 

 

Wide body aircraft - B787, B777, B767 

Narrow body aircraft - B737, E170/190 

 

 

Excess Baggage Segregation 

 

At Nairobi Hub, the baggage team shall ensure that on trader routes, baggage uplift is prioritized. The team shall ensure: 

 

i. Free allowable baggage which has a higher priority than excess baggage is uplifted. 

ii. Loading of excess baggage shall be after completion of loading of allowable bags.