Fare Guidelines
All Kenya Airways flight tickets are subject to availability and are governed by the Kenya Airways Conditions of Carriage and relevant ticket conditions stated during the booking process. The fares may vary due to currency fluctuations and government tax regulations, depending on the booked itinerary. Please note the fare being displayed is for a return flight.
It is essential to review the applicable fare rules and ticket conditions to understand the specific terms and guidelines. We recommend booking early to secure the best fare. Safe Travels!
Fare Guidelines
All Kenya Airways flight tickets are subject to availability and are governed by the Kenya Airways Conditions of Carriage and relevant ticket conditions stated during the booking process. The fares may vary due to currency fluctuations and government tax regulations, depending on the booked itinerary. Please note the fare being displayed is for a return flight.
It is essential to review the applicable fare rules and ticket conditions to understand the specific terms and guidelines. We recommend booking early to secure the best fare. Safe Travels!
Baggage Information
Fare Guidelines
All Kenya Airways flight tickets are subject to availability and are governed by the Kenya Airways Conditions of Carriage and relevant ticket conditions stated during the booking process. The fares may vary due to currency fluctuations and government tax regulations, depending on the booked itinerary. Please note the fare being displayed is for a return flight.
It is essential to review the applicable fare rules and ticket conditions to understand the specific terms and guidelines. We recommend booking early to secure the best fare. Safe Travels!
Fare Guidelines
All Kenya Airways flight tickets are subject to availability and are governed by the Kenya Airways Conditions of Carriage and relevant ticket conditions stated during the booking process. The fares may vary due to currency fluctuations and government tax regulations, depending on the booked itinerary. Please note the fare being displayed is for a return flight.
It is essential to review the applicable fare rules and ticket conditions to understand the specific terms and guidelines. We recommend booking early to secure the best fare. Safe Travels!
Fare Guidelines
All Kenya Airways flight tickets are subject to availability and are governed by the Kenya Airways Conditions of Carriage and relevant ticket conditions stated during the booking process. The fares may vary due to currency fluctuations and government tax regulations, depending on the booked itinerary. Please note the fare being displayed is for a return flight.
It is essential to review the applicable fare rules and ticket conditions to understand the specific terms and guidelines. We recommend booking early to secure the best fare. Safe Travels!
Fare Guidelines
All Kenya Airways flight tickets are subject to availability and are governed by the Kenya Airways Conditions of Carriage and relevant ticket conditions stated during the booking process. The fares may vary due to currency fluctuations and government tax regulations, depending on the booked itinerary. Please note the fare being displayed is for a return flight.
It is essential to review the applicable fare rules and ticket conditions to understand the specific terms and guidelines. We recommend booking early to secure the best fare. Safe Travels!
Customer Excellence Center
Open 24 hours
Fare Guidelines
All Kenya Airways flight tickets are subject to availability and are governed by the Kenya Airways Conditions of Carriage and relevant ticket conditions stated during the booking process. The fares may vary due to currency fluctuations and government tax regulations, depending on the booked itinerary. Please note the fare being displayed is for a return flight.
It is essential to review the applicable fare rules and ticket conditions to understand the specific terms and guidelines. We recommend booking early to secure the best fare. Safe Travels!
Customer Excellence Center
Open 24 hours
Popular searches
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Get answers to the questions you have about kenya Airways' services, products and more.
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Australia / New Zealand
Address
Australia Square
Level 17, Suite 1709, Australia Square,
264 George Street, Sydney, NSW 2000
Telephone Numbers:
1300 787 310 (calling from AU)
0800 737 747 (calling from NZ)
WhatsApp Number
+254 705 474 747
Tirana
Address
APG Albania
Str. Ibrahim Rugova, Nd.28, H8, | Tirana, ALBANIA, 1019
Telephone
Reservations: 00355694056628
+254 705 474 747
Business Hours
Monday - Saturday: 09h00 - 18h00
Sunday: Closed
Luanda
Address
Rua Americo Boavida
N.75 R/C
Municipio Das Ingombotas
Caixa Postal N.16472
Luanda
Telephone
Tel: +244 227270158 / +244 227270157 / +244 932114053
WhatsApp Number: +254 705 474 747
Fax: +244222392801
Telephone
Tel: +244 923252777
Andorra la Vella
Address
(Handled from Spain)
APG SPAIN S.L.
Travessera de Gracia, 58, 3-A
Telephone
Reservations: 00 34 93 117 27 22
WhatsApp Number: +254 705 474 747
Business Hours
Monday - Friday: 09h30 - 18h00
Sunday: Closed
Armenia
Address
(Handled from Georgia)
APG Georgia
6 Pushkin Street, 0105 Tbilisi
Telephone
Reservation: 0099532243044
WhatsApp Number: +254 705 474 747
Business Hours
Monday - Friday: 10h00 - 19h00
Sunday: Closed
Austria
Address
(Handled from Germany)
APG Germany Leonhardstrasse 22,
DE-61169 Friedberg
Telephone
Reservation:00 49 6031 737630
WhatsApp Number: +254 705 474 747
Business Hours
Monday - Friday: 09h00 - 17h00
Sunday: Closed
Azerbaijan
Address
(Handled from Ukraine)
APG Azerbaijan
Of 61, B.Gmyri 1/2, Kyiv, Ukraine
Telephone
Reservations: 00 380 443533936
WhatsApp Number: +254 705 474 747
Business Hours
Monday - Friday: 09h00 - 17h30
Sunday: Closed
Manama
Address
Opposite Government road
Block-316,Road-383, Building-80
Kingdom of Bahrain
Manama
Telephone
Tel: 00973-17227815 / 00973-17 578578
WhatsApp Number: +254 705 474 747
Bangladesh
Address
Country Code +88 Area Code: 02
National Travel Bureau
Saimon Centre
House 4A, Road 22
Gulshan Commercial Area
Dhaka 1212, Bangladesh
Telephone
Tel: +88-02-9882273/74
WhatsApp Number: +254 705 474 747
Fax: +88-02-9881337
Belarus
Address
(Handled from Russia)
APG Russia Ltd
Bolshaya Sadovaya str. 10
office VIII (20)
123001 Moscow, Russia
Telephone:
Reservation: Tel: 7 495 699 21 27
WhatsApp Number: +254 705 474 747
Email:
Business Hours:
Monday - Friday: 10h00 - 19h00
Saturdays and Sundays: Closed
Zaventem
Address
APG Belux
Bosstraat
13 1930 Zaventem
Telephone
Reservations: Tel: 0032 2 712 64 28
WhatsApp Number: +254 705 474 747
Email:
Business Hours
Monday - Friday: 09h00 - 17h30
Saturdays & Sundays: Closed
Cotonou
Address
Av.Steinmetz, immeuble ARGG, 1er Etage
Telephone
Tel: + 229 2131 6332/71,
Mobile: + 229 9797 0896
Whatsapp Number: +254 705 474 747
Fax: + 229 21 31 62 79
Bosnia & Herzegovina
Address
(Handled from Serbia)
APG Serbia & Western Balkans
Belgrade, Toplicin venac 19a, Serbia
Telephone
Reservations: 00381 11 310 89 60
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday: 09h00-17h00
Saturday - Sunday: Closed
Gaborone
Address
Gaborone City
North gate mall, first floor office 9B
Telephone
Tel: + 267 74032112/00267
WhatsApp Number: +2 54 705 474 747
Mobile Line: + 267 71397309
Sofia
Address
Telephone
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday: 10h00 - 18h00
Saturday - Sunday: Closed
Ouagadougou
Address
Av Kwame Nkrumah, Immeuble résidence Aziz - Rue de L'intégrité
Telephone
Office line: + 226 50 33 18 14
Mobile line: + 226 75 81 02 29
WhatsApp Number: + 254 705 474 747
Address
Ouagadougou International Airport
Departure area
Ground Floor, Door 12
Telephone
Station Manager: + 226 76 02 52 80
Airport Office line: + 226 50 31 02 20
Lost and Found Baggage Services: + 226 50 48 31 00
Cargo Office: + 226 50 48 31 88
Bujumbura
Address
Avenue Patrice Lumumba
BP 395, Bujumbura, Burundi
Telephone
Tel: + 257 22 243506 / + 257 22 243892, + 257 22 223542
WhatsApp Number: + 254 705 474 747
Telephone
Tel: + 257 22 228 696
Mobile Phone: + 257 79 000 060
Douala
Address
1077 Rue Ivy (B.P. 4273)Bonanjo
Douala - Cameroon
Reservations & Customer Service
Telephone
+ 237 2 - 33 43 94 98
+ 237 2 - 33 43 94 99
+ 237 6 - 75 29 33 39
WhatsApp Number: + 254 705 474 747
Telephone
Landlines: + 237 2 - 33 42 73 42
Customer service Line: + 237 6 - 75 29 42 99
Cell (Station Manager): + 237 6 - 75 29 65 37
Yaoundé
Address
Nouvelle Route Bastos
Reservations & Customer Care
Telephone
+ 237 2 - 42 74 89 57
+ 237 2 - 42 74 89 58
+ 237 6 - 77 11 00 60
WhatsApp Number: + 254 705 474 747
Telephone
+ 237 6 - 77 50 08 95
+ 237 6 - 77 11 00 60
+ 237 2 - 42 74 89 57
Toronto
Address
Kenya Airways c/o AirlinePros Inc. 2001 Boulevard Robert-Bourassa #1700, Montréal, QC H3A 2A6.
Telephone
Tel: + 1 855 967 4428
Vancouver
Address
1030 West Georgia Street, Suite 1214
Vancouver, BC
Canada V6E 2Y3
Telephone
Tel: + 1 855 967 4428
Bangui
Address
Avenue Boganda - Immeuble GACOA - SIV (B.P. 1351)
Telephone
Tel: + 236 7570 00 75
Kenya Airways Bangui, UN-Office, Logbase
Tel: +236 7523 92 02
WhatsApp Number
+254 705 474 747
Telephone
Tel: + 236 - 75 58 34 96
N’djamena
Address
Situé en face de la Chambre de Commerce de Libreville.
Telephone
Tel: + 241 05127878, + 241 07419504
WhatsApp Number: + 254 705 474 747
Guangzhou
Address
12A , Goldsun Building,
No.109 Ti Yu Xi Road, Guangzhou, 510620
Telephone
Res:+ (8620)-3866-3119
Ticketing Tel: + (8620)-3866-3119
WhatsApp + 254 705 474 747
Fax:+ (8620)-3866-2330
Business Hours
Monday - Friday: 09h00-18h00
Saturday - Sunday & Public Holidays: Closed
Town Office
Duty time: 0900hrs to 1800hrs/week day,
except Saturday, Sunday, and public holidays
Tel: (8620)-3866-3119
Whatsapp +254 705 474 747
Customer Enquiries:
Customer.Relations@kenya-airways.com
Airport Office
Duty time: 1500hrs to 2300hrs/daily
Tel:+86-20-36068800
Customer Enquiries:
Customer.Relations@kenya-airways.com
Hong Kong, China
Address
Megacap S.A. Limited,
9/F., Chung Nam Building,
1 Lockhart Road, Wan Chai, Hong Kong
Telephone
Tel: + 852 3705 6323
WhatsApp + 254 705 474 747
Shanghai
Telephone
Sales & Res. Tel: + (8620)-3866-3119
Ticketing:+ (8620)-3866-3119
Fax:+ (8620)-3866-2330
Taiwan, China
Address
Elite Holiday 5F.
No.62, Nan King East Road,
Sec.2, Taipei, 10457,
Taiwan, China
Telephone
Telephone: + 886-2-25602620
WhatsApp Number: + 254 705 474 747
Facsimile: + 886-2-25677722
Abidjan
Address
Tél. fixe : +225 2721710820 / 2721710821 / 2721710869
Email:
abidjan.reservation@kenya-airways.com
Customer Service West Africa Francophone: Customer.Relations@kenya-airways.com
Tél. Mobile / WhatsApp: +225 0707029971 / 0707014632 / 0707029976
Address
Aeroport Felix Houphouet Boigny International
Telephone
Tél. mobile / WhatsApp: +225 0707029974
Comoros
Address
Rogers Aviation Comores SARL
Rue Alliance Francaise, Quartier Oasis, Moroni
BP 1285
Comores
Telephone
Contact - Mrs Sitti Hadidja Mohamed
Tel: + 269 773 31 44 or 374 37 80
WhatsApp Number: + 269 374 37 80
Brazzaville
Address
4, Avenue Orsy Potopoto
En face du stade Eboue
P.O BOX: 2651 - Brazzaville
Telephone
Tel: + 242 06 462 53 96
Address
Room 3 - 1st Floor
Maya-Maya Int Airport (BZV)
Telephone
Tel: + 242 05 578 1538
WhatsApp Number: + 254 705 474 747
Croatia
Address
(Handled from Slovenia)
APG Slovenia & Croatia
Ulica Jozeta Jame 14, 1000 Ljubljana, Slovenia
Telephone
Reservations: Tel + 38659928061
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday: 09h00 - 16h00
Nicosia
Address
APG Cyprus
17 Homer Ave, P.O. Box 21601,
1511 Nicosia, Cyprus
Telephone
Reservation: +357 227 16430
WhatsApp Number: +254 705 474 747
Business Hours
Monday - Friday: 09h00 - 17h00
Prague
Address
Dlouhá 733/29
110 00 Prague 1
Czech Republic
Telephone
Reservations:Tel + 00 420 224 239 250
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday: 09h00 - 17h30
Lubumbashi
Address
48, Boulevard Laurent Desire Kabila,
Batiment Lac Commune De Lubumbashi
Lubumbashi.
Telephone
Tel: + 243 970111226
Whatsapp Number: + 254 705 474 747
Telephone
PASSENGER/CHECK-IN: + 243 970111226
BAGGAGE: + 243 812942044 or + 243 970111226
CARGO: + 243 970111226
RAMP: + 243 812942044 or + 243 970111226
OPERATIONS: + 243 812942044 or + 243 970111226
PASSENGER/CHECK-IN: Fbm.sales@kenya-airways.com
BAGGAGE: fbm.operations@kenya-airways.com
CARGO: fbm.operations@kenya-airways.com
RAMP: fbm.operations@kenya-airways.com
OPERATIONS: fbm.operations@kenya-airways.com
Kinshasa
Address
4, Avenue du Marché
Immeuble. Riad 2nd floor,
Commune De Gombe, Kinshasa
Telephone
Administration Tel: + 243-999911239
Whatsapp Number: + 254 705 474 747
Reservations :+ 243(0)99 93 03 440/1/2
Copenhagen
Address
APG Scandinavia & Baltics
Vester Farimagsgade 3
DK-1606 Copenhagen
Telephone
Reservations:Tel + 45 78 790 730
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Thursday: 09h00-16h30
Friday: 09h00-16h00
Saturday, Sunday & Public Holidays: Closed
Djibouti
Address
Rue de Bruxelle (MTI building) in front of the District / DJIBOUTI.
Telephone
Tel: + 25321353036 / + 25321344672
WhatsApp Number: + 254 705 474 74
Address
Station manager: Saredo Abdillahi
Telephone
Tel: + 253 21346771
Cellulare: + 25377612518
Cairo
Address
14 Mahad Elsahry Heliopolis
Cairo-Egypt
(Near Baroun Palace)
Telephone
Ticketing / Reservation & Sales Land Line: +2 (0) 2 2690 8166
Office Line: +2 (0) 2 2413 6100
Asmara
Address
Milele Travel Agency and Tour Services
SA Building, 189, Warsai street
Asmara, Eritrea.
Telephone
Tel: + 291-1-201758
WhatsApp Number: + 254 705 474 747
Fax: + 291-1-202380
Malabo
Address
Kenya Airways GSA Office
Kenya Airways & Satguru TVLS Tour Services,
Near Hotel Impala,
opp. Medias Communications,
Malabo,
Guinea Equatorial.
Address
Office Telephone: + 240-333096326
Whatsapp Number: + 254 705 474 747
Ctc Person: Mr. Kanny Manghnani : + 240-222757550
Ctc Person: Mr. Martin + 240-222556575
Customer Enquiries:
Customer.Relations@kenya-airways.com
Estonia
Address
(Handled from Denmark)
APG Scandinavia & Baltics ( SALES OFFICE ONLY)
Metro Plaza - Viru väljak 2.3
10111 Tallinn
Telephone
Reservation: Tel + 00372 602 7272
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Thursday:
Friday: 09h00 - 16h00
Saturday, Sunday & Public Holidays: Closed
Addis Ababa
Address
Hilton Hotel,
Menelik II Avenue,
P.O. Box: 3381,
Addis Ababa
Telephone
Admin Tel:+ 251-11-5514258
Fax:+ 251-11-5511548
Reservations, Sales & Ticketing Hilton: + 25 11 5525548/7 or 5513018
Reservations, Sales & Ticketing UNECA: + 251 11 5444301 / 5444176 or 5153339
Reservations, Sales and Ticketing AU:+ 251-911-233789
WhatsApp Number:+ 254 705 474 747
Finance:+ 251 11 5525546
Sales Executives:+251-911-505463, +251-911-512386
Helsinki
Address
APG Finland
Eerikinkatu 27,
FI - 00180 Helsinki
Telephone
Reservations: Tel + 358 20 1557 410
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday: 09h00 - 16h30
Paris
Address
KENYA AIRWAYS France
C/o TAL Aviation
5 rue de Castiglione – 75001 – PARIS
Telephone
01 76 44 10 58
Whatsapp Numéro: + 254 705 474 747
Business Hours
du lundi - vendredi: 09h00 - 17h00 (sauf jours fériés)
Telephone
01 76 44 10 58
Business Hours
du lundi - vendredi: 09h00 - 17h00 (sauf jours fériés)
Address
20, Place Mariage, 97600 Mamoudzou, Mayotte
Telephone
+ 262269641930
Business Hours
du lundi - vendredi: 08h00 à 12h15 et de 13h30 à 16h00
Paris
Kenya Airways France
C/o TAL Aviation
5 rue de Castiglione – 75001 – Paris
Informations, réservations, support Client et Agence :
Veuillez contacter le centre d’appel de l’Agent Général représentant Kenya Airways en France métropolitaine et Corse via :
01 76 44 10 58 (du lundi au vendredi de 9h à 17h (sauf jours fériés) - prix d’un appel local) reservation.kenya-airways@tal-aviation.fr
ou sur notre site internet www.kenya-airways.com
Whatsapp Numéro: 254 705 474 747
Réclamations:
Pour les résidents de France métropolitaine et Corse seulement :
Pour toute réclamation concernant un vol Kenya Airways ou billet acheté sur Kenya Airways, veuillez nous écrire à customer.relations@kenya-airways.com ou nous appeler au +254 734 104 747 (du lundi au vendredi de 9h à 17h (sauf jours fériés) - prix d’un appel local)
Pour les passagers originaires de Mayotte, veuillez contacter :
Rogers Aviation :
Numéro du bureau : +262269641930
Adresse e-mail : agent-general@rogers-aviation.fr .
Adresse postale : 20, Place Mariage, 97600 Mamoudzou, Mayotte
Heures d’ouverture : de 8 h à 12 h 15 et de 13 h 30 à 16 h 00.
Libreville
Address
Situé en face de la Chambre de Commerce de Libreville.
Telephone
Tel: + 241 05127878, + 241 07419504
WhatsApp Number: + 254 705 474 747
Friedberg
Address
APG Germany
Leonhardstrasse 22,
TDE-61169 Friedberg
Telephone
Reservation:Tel + 00 49 6031 737630
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday: 09h00 - 17h00
Tbilisi
Address
APG Georgia
6 Pushkin Street, 0105 Tbilisi
Telephone
Reservation: Tel- + 99532243044
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday: 10h00 - 19h00
Accra
Telephone
Telephone(Res/Fares/Group’s): + 233307001332/307001333/307001334/261984854
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday: 08h30 - 17h00
Saturday: 09h00 - 12h00
Sunday: Closed
Address
Domestic Terminal Building
Kotoka International Airport
Airport City, Accra
Telephone
Tel: + 233 302785013
Mobile: + 233 244 328 883, +233 266 012 072
Address
1st Floor, Nester Square, Airport City, Accra, Ghana
P.O. Box CT 11307, Accra, Ghana
Telephone
Tel:+ 233 307 001 334
WhatsApp Number-+ 254 705 474 747
Business Hours
Office Hours Daily: 08h30-10h00 & 12h00-19h00
Telephone
Tel: + 233 302785013
Telephone
Tel: + 233 261984856
Telephone
Global Call Centre: + 254 711024747
Athens
APG Hellas
1km Paianias-Markopoulou Ave,
19002 Paiania, Greece
Reservation
Tel: +30 210 3274 553
+254 705 474 747
Open from "09.00-17.00 hrs" Monday-Friday
Budapest
Address
APG Hungary
H-1023 Budapest,
Komjadi Bela utca 1, Hungary
Telephone
Reservation:Tel- + 36 1 999 1430
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday: 09h00 - 17h00
Iceland
Address
APG Scandinavia & Baltics (SALES OFFICE ONLY)
Vester Farimagsgade 3, DK-1606 Copenhagen
Telephone
Reservations: Tel- + 45 78 790 730
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Thursday: 09h00 - 16h30
Friday: 09h00 - 16h00
Saturday, Sunday & Public Holiday: Closed
Ahmedabad
Address
Ajanta Travels Pvt. Ltd
6, Harikrupa Shopping Centre
Behind City Gold, Ashram Road
Ahmedabad 380 009
Telephone
Tel: + 91-79- 26585077/26586077/26582735
Fax: + 91-79-26585007
Bangladesh
Address
Country code +88 Area Code: 02
National Travel Bureau
Saimon Centre
House 4A, Road 22
Guishan Commercial Area
Dhana 1212, Bangladesh
Telephone
Tel: + 88-02-9882273/74
Fax: + 88-02-9881337
Chennai
Address
Global Aviation Services Pvt. Ltd
Citi Tower, 4th Floor
117, Sir Thiyagaraya Road
T. Nagar
Chennai 600 017
Telephone
+ 91 44 42959631 / 633
Cochin
Address
Global Aviation Services Pvt. Ltd
2A Oxford Business Centre
Sreekandath Road
Cochin 682 016
Telephone
Tel: + 91-484- 2368233/2350544/0484-2929448
Kolkata
Address
Ajanta Travel Pvt.Ltd,Room no 24A/2
Room no 24A/2 , 1st Floor
Harrington Mansion
8.Ho Chi Minh Sarani
Kolkata-700071
Telephone
Tel: + 91(0)33 4001 7300,+ 91(0)33 4001 7301
Nepal
Address
President Travel & Tours
Durbar Marg, Kathmandu
Nepal
Ctc Person-Suchitra Gautam
Telephone
Tel: + 977-1-4220245/ 4252995 + 977 9841268422
Fax: + 977-1-4221180
Mumbai
Address
Kenya Airways PLC
215 Atrium Units 316/317, 3rd Floor,
C Wing, , Andheri Kurla Road
Chakala, Andheri (East), Mumbai 400 093
Telephone
Tel: +91 22 67986798
WhatsApp: + 254 705 474 747 (Head Office Contact Center, available 24 Hours)
Country Manager: + 91 22 67986701
Ticketing & Reservation: + 91 22 67986798
Station Accountant: + 91 22 67986711
Emails
reservation.india@kenya-airways.com (Bookings)
nirmala.murzello@kenya-airways.com (Finance)
Business Hours - Reservation
Monday - Friday: 0930 hrs - 1745 hrs
Saturday & Bank Holidays: 0930hrs - 1600 hrs.
Sunday: Closed
Address
Kenya Airways PLC
W8-3101, Level 3 West Pier,T2
Chhatrapati Shivaji Maharaj International Airport.
Mumbai 400 099
Telephone
Tel: + 91-22-66859335/336/344/345
Telefax: + 91-22-66859340
Duty Officer: + 91 9821026835
Baggage: +91 22 66859449 / +91 8291285134
Emails
Duty Officers: kqbomkt@kenya-airways.com
Operations: kqbomkt@kenya-airways.com
Baggage: Delayedbaggage.bom@kenya-airways.com
Bangalore
Address
Country Code +91 Area Code 80
Global Aviation Services Pvt. Ltd
C4/C5, First Floor, Devatha Plaza
131/132, Residency Road,
Bangalore 560 025
Telephone
Tel: + 91-80-22244761
Fax: + 91-80-22218081
Hyderabad
Address
Global Aviation Services Pvt. Ltd
5-9-58/A/203 2nd Floor Gupta Estate
Basheerbagh, Hyderabad
Telephone
Tel: + 91 40 23240756, 040-66784010
Jakarta
Address
PT. ARYA ASPERDIVA INDONESIA
Green Lake City, Rukan D/12, West Jakarta - 15147
Indonesia
Telephone
Tel: + 62 21 5431 7498
WhatsApp Number: + 254 705 474 747
Iran
Address
Kenya Airways GSA
Parvaz Gharb Orasia
No 114, Kajabadi Ave., Valiasr Ave.,
Tehran 19669 13157
IRAN
Telephone
Phone: + 98 21 4296 7600
WhatsApp Number: + 254 705 474 747
Fax: + 98 21 2266 1067
Tel Aviv
Address
Andal Aviation Ltd.
Tel Aviv, 29 Allenby Street
Telephone
Tel:+ 00-9723-5261616/25
WhatsApp Number: + 254 705 474 747
Fax:+ 00-9723-5252715
Italy
Address
GDSM Srl | Kenya Airways Passenger General Sales Agent Italy
Via Domenico Scarlatti, 26 – 20124 Milan (Italy)
Telephone
Tel:+ 39 0236212223
Tokyo
Address
Maruoka Bldg, 3rd floor
5-49-7, Jingu-mae,
Shibuya-ku,
Tokyo,
Japan (150--0001)
Telephone
Tel: + 81 (0) 3-3498 3070
WhatsApp Number: + 254 705 474 747
Fax: + 81 (0) 3-3498 1510
Customer Enquiries:
Customer.Relations@kenya-airways.com
Reservations:
kq-resv@swa-air.com
Ammam
Address
Kenya Airways Office
No. 8, Khareja AlAshjae Street,
Peace Building,
Ground Floor,
Jabal Luweibdeh.,
Amman – Jordan.
Telephone
Office Telephone:- + 962-6-4602955 Ext. 171
Mobile: + 962-7-9553 0228
WhatsApp Number: + 254 705 474 747
Ctc Person :- Ms. Amani Qassim
Almaty
Address
APG Central Asia
69 Tole bi Street, office 29, 050010, Almaty
Telephone
Reservations: Tel: + 7 727 272 94 05
WhatsApp Number: + 254 705 474 747
Business Hours
Monday-Friday: 10h00 - 19h00
Kisumu
Address
Kenya Airways Kisumu Town Office
Westend shopping mall 1st Floor-Kenyatta Avenue
Kisumu
Business Hours
Monday - Friday:08h00-17h00
Saturdays: 09h00-13h00
closed on Sundays and public holidays.
Address
Kenya Airways Kisumu Airport Office
Business Hours
Monday-Sunday: 07h00-09h00
Mombasa
Moi International Airport Sales Office
P O Box 99302-80107
Moi International Airport
Mombasa, Kenya
Tel: +254 70905519/20/21
Working Hours:
From 0630 hrs – 2100 hrs(Monday-Saturday)
From 0800 hrs - 2100 hrs(Sundays)
Nkrumah Road City Center
P.O. Box 99302 - 80100,
Mombasa
Working Hours:
From 0830- 1700 hrs(Monday - Friday)
From 0830-1200 hrs(Saturdays)
Closed over Public Holidays/Sundays
Nairobi
Kenya Airways Head Office
Airport North Road, Embakasi
P.O. Box: 19002 – 00501
Nairobi, Kenya
Business Hours:
Open 24 hours 7 days a week
+254 705 474 747
Open 24 hours 7 days a week
7th Floor from Ground floor
P.O. BOX 41010-00100, Nairobi
Tel: +254 71102 4308/4296/4322
Monday - Friday 0830-1700
Saturdays: 0900-1300
closed on Sundays and public holidays.
Lower ground floor,
Sarit Centre, Westlands,
off Waiyaki way
Monday - Friday 0830-1700
Saturdays: 0900-1300
Closed on Sundays and public holidays.
Seoul
Address
Pacific Air Agency Ltd
12th Floor, 106 Seosomum-Ro, Jung-Gu,
Seoul, Korea 04513
Location: https://goo.gl/maps/qAqo12zbLJ82
Telephone
WhatsApp Number: + 254 705 474 747
Fax: + 82 2 7575702
Latvia
Address
APG Scandinavia & Baltics (SALES OFFICE ONLY)
Vester Farimagsgade 3, DK-1606 Copenhagen
Telephone
Reservation: Tel: + 45 78 790 730
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Thursday: 09h00 - 16h30
Friday: 09h00 - 16h00
Closed Saturday - Sunday & Public Holidays
Beirut
Address
APG Scandinavia & Baltics (SALES OFFICE ONLY)
Vester Farimagsgade 3, DK-1606 Copenhagen
Telephone
Reservation:Tel- + 45 78 790 730
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Thursday:09h00 - 16h30
Friday:09h00 - 16h00
Closed Saturday-Sunday & Public Holidays
Monrovia
Address
Kenya Airways GSA office
Ground floor, Asmar Building
Adjacent Royal Grand Hotel, Tubman Blvd
Monrovia, Liberia
Telephone
Tel: + 231 777 116616 / + 231 888 240240
Business Hours
Monday - Friday: 09h00 - 17h00
Saturday: 09h00 - 18h00
Address
Roberts International Airport
Monrovia, Liberia
Telephone
Tel : + 231 886556106 / + 231 777000733
Lithuania
Address
APG Scandinavia & Baltics (SALES OFFICE ONLY)
Vester Farimagsgade 3, DK-1606 Copenhagen
Telephone
Reservation:Tel- + 45 78 790 730
WhatsApp Number: + 254 705 474 747
Business Hours
Monday-Friday: 09h00 - 16h30
Friday: 09h00 -16 h00
Closed Saturday-Sunday & Public Holidays
Luxembourg
Address
(Handled from Belgium)
APG Belux
Bosstraat
13 1930 Zaventem
Telephone
Reservation:Tel - + 0032 2 712 64 28
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday:09h00 - 17h30
Blantyre
Address
Crossroads Shopping Mall, Ground Floor
Robins Road, Off Glen Jones Road, Blantyre
Telephone
Tel: + 265-1-824 524/ 820 877
Lilongwe
Address
ADL HOUSE,CITY CENTRE
Telephone
Tel: + 265 01-774 227/330; 771413; 775893
WhatsApp Number-+ 254 705 474 747
Fax: + 265 01 774 293
Address
Kamuzu International Airport, Lilongwe
Telephone
Tel: + 265 01-774 227/330; 771413; 775893
WhatsApp Number-+ 254 705 474 747
Fax: + 265 01 774 293
Kuala Lumpur
Address
Oscar Travel Services Sdn Bhd (1173438-U/KPK-8161),
Unit 15.01A, 15th Floor, Menara Multi-Purpose,
Cap Square, No.8, Jalan Munshi Abdullah,
50100 Kuala Lumpur, Malaysia
Telephone
Tel No: + 603 2691 7100 (TICKETING), + 603 2697 6100 (SALE)
WhatsApp Number: + 254 705 474 747
Fax No: + 603 2697 9100
Bamako
Address
Bamako Senou International Airport
Telephone
Station Manager : + 223 76 40 98 78
WhatsApp Number-+ 254 705 474 747
Dzaoudzi
20, Place Mariage, 97600
Mamoudzou, Mayotte
Telephone number: +262269641930
WhatsApp number:+262639940569
Mexico
Telephone
Tel: + 001 855 967 4428
Mauritius
Address
Kenya Airways,
Ground Floor
Rogers House,
Moka, Mauritius
5, John Kennedy Street,
Port Louis
Telephone
TEL + 2302026698
Address
Rogers Aviation (Mauritius) Ltd
The Gardens,
Bagatelle Office Park,
Moka, Mauritius
Telephone
TEL + 2302026655
Montenegro
Address
(Handled from Serbia)
APG Serbia & Western Balkans
Belgrade, Toplicin venac 19a, Serbia
Telephone
Reservation:Tel + 381 11 310 89 60
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday: 09h00 - 17h00
Maputo
Address
Avenida 24 de Julho,
Loja Nr 18, R/C
Shopping 24, Maputo
Telephone
Tel: + 258 21321 284/88 Mobile: + 847940289
WhatsApp Number-+ 254 705 474 747
Address
Aeroport internatiocional de Maputo
Alameda do aeroporto Maputo
Maputo Airport Numbers:
Departures Terminal.
Telephone
Tel: + 258 21 46 79 14
Nampula
Address
Avenida 25 de Setembro, Nr 842, R/c,
Edificio do Hotel Milenio
Ground Fl.
Telephone
Tel: + 258 26214657/59
Mobile : + 258 843140601
Amsterdam
Address
APG NL
Flamingoweg9
room130, 1118EE Schiphol
Telephone
Reservation:Tel- + 0031 (0)20 3161 900
WhatsApp Number-+ 254 705 474 747
Business Hours
Monday - Friday:09h00 - 17h00
Lagos
Address
Total Air Logistics Limited
45A Oduduwa way GRA Ikeja
Lagos, Nigeria
Telephone
Tel: + 2348135175708, + 2349027176182
WhatsApp Number-+ 254 705 474 747
Address
Murtala Mohammed Int'l Airport
Lagos, Nigeria
Telephone
Tel: + 234 1 271 1555/556 Fax: + 234 1 2711556
Oslo
Address
APG Scandinavia & Baltics (SALES OFFICE ONLY)
Tollbugata 8 - 0152 Oslo
Telephone
Reservations: Tel- + 45 78 790 730
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Thursday: 09h00 - 16h30
Friday: 09h00 - 16h00
Closed Saturday-Sunday & Public Holidays
Muscat
Address
KQ GSA Travel Point LLC
1St Floor
Said Plaza, Al Qurum
Post Box 1694, Muttrah,
Postal Code 114,
Sultanate of Oman
Telephone
Contact : + 968 24661817 /+ 968 24661800
Karachi
Address
KQ GSA Agent Name
National Travel & Tourism
Postal Address
P.O.Box 962
P.Code 100, Muscat
Al Romelah street (next to Lexus showroom)
Wattayah, Muscat, Oman
Telephone
Telephone Number: + 968 24660317
WhatsApp Number: + 254 705 474 747
Fax Number: + 968 24566125
Lahore
Address
Kenya Airways Lahore
AL-Malik Plaza, Davis Road.
Telephone
Tel: + 9242 36287688/9
Tel: + 92-321-9475734
Islamabad
Address
Kenya Airways Islamabad
Omer Shareef Plaza, Fazal-e-Haq Road, Blue Area
Telephone
Tel : + 9251-2206701/2/3
Office: + 92-21-35680097(direct)
Tel: + 92-300-5014938
Manila
Address
VITA TRAVEL SERVICES CORP.
Unit 809 8F Tower One PSE Plaza
Ayala Avenue, Makati City
Philippines 1226
Telephone
Tel: + 63 2 759 2191 to 92
WhatsApp Number: + 254 705 474 747
Fax: + 63 2 893 1418
Reservation desk: + 63 2 759 219
Enquiries Tel: + 63 925 526 036
Warsaw
Address
PT Gieret d.b.a. APG Poland
Al. Jerozolimskie 11/19 lok. 40; 00-508 Warsaew POLAND
Telephone
Reservations: Tel- + 48226216409
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday: 09h00 - 17h00
Lisbon
Address
Avenida da República
Edifício República, Piso 1 – Escritório H
Alcoitão
2645-143 Alcabideche
Portugal
Telephone
Reservation:Tel- + 351211930226
WhatsApp Number: + 254 705 474 747
Business Hours
Monday - Friday:09h30 - 13h00, 14h30 - 18h30
Bucharest
Address
APG Romania
14-22 Bucuresti-Ploiesti, 1st District, Ground Floor, Bucharest
Telephone
Reservation Tel: + 40215990101
WhatsApp Number: + 254 705 474 747
Business Hours
Open Monday - Friday from: 09h00-17h00 hrs
Moscow
Address
APG Russia Ltd
Bolshaya Sadovaya str. 10
office VIII (20)
123001 Moscow, Russia
Telephone
Reservation Tel: + 7 495 699 21 27
WhatsApp Number: + 254 705 474 747
Email
kq.mow@apg-russia.ru
Business Hours
Open Monday - Friday from: 10h00 - 19h00
Kigali
Address
Makuza Peace Plaza 1st Floor
1st Floor
KN 4 Avenue, Kigali
P.O.Box: 757 Kigali-Rwanda
Telephone
Reservations hotline:
Tel: +250782062524 (08h00 -18h00) Daily
Tel: +250788386339 (08h00 -18h00) Daily
Cell: +250788300846 (08h00 -18h00) Daily
WhatsApp Number: +254 705 474 747
Business Hours
Working hours: Mon - Fri (08h00 - 18h00)
Saturdays (09h00 - 18h00)
Last Saturday of the month (13h00 -18h00)
Closed Sundays and Public Holidays
Telephone
+250-788302105
Dammam
Address
Kanoo Center,Medina Road
Jeddah 21421 (Near Khubri Murabha)
Telephone
Tel: 966 12 2633009
WhatsApp Number: +254 705 474 747
Fax: 966-3-8345369
Jeddah
Address
C/O Kanoo travel Centre, Kilo7-MedinaRd,
P.O Box: 812, Jeddah 21421
Telephone
Tel: 966-2-6696933 Ext. 199/251
Fax: 966-2-6609347
Airport Tel: 966-2-6833611/6622060
Address
KENYA AIRWAYS
King Abdulaziz International Airport
First Floor
Telephone
Station Manager: Abdulwahab A. Shareef
Tel: + 966 2 6828298
Fax: + 966 2 6848289
Riyadh
Address
C/O Kanoo Travel, King Abdulaziz Rd., Malaz, Riyadh 11421
Telephone
Tel: + 966-1-47722 28
Fax: + 966-1-2833041
Dakar
Address
Immeuble Tamaro (Ground Floor)
42 Rue Mohamed 5X Jules Ferry
B.P. 50209, Dakar
Telephone
Tel: + 221 - 33 823 00 70
WhatsApp Number: + 254 705 474 747
Fax: + 221 - 33 823 04 19
Customer Enquiries:
Customer.Relations@kenya-airways.com
Address
Leopold Sedar Senghor International Airport
Telephone
Tel: + 221 33 820 73 28
Station Manager: + 221 778192809
Belgrade
Address
APG Serbia & Western Balkans
Belgrade, Toplicin venac 19a, Serbia
Telephone
Reservations Tel: + 381 11 310 89 60
WhatsApp Number: + 254 705 474 747
Business Hours
Open Monday - Friday from 09h00 - 17h00 hrs
Mahé
Address
Kingsgate Travel Centre
P.O. Box: 288
Independence Avenue
Victoria – Mahe
Telephone
Reservations Tel: + 248 4322989/ + 2484322536
WhatsApp Number: + 254 705 474 747
Business Hours
Open from 08h30-16h30 on Monday to Friday
Open from 08h30-12h00 on Saturdays
Closed on Sundays
Telephone
Tel: + 248 2531110
Business Hours
Open on Tuesdays-Thursdays from 09h00-17h00 Local Time
Open on Sundays from 13h55-17h30
Freetown
Address
22 Siaka Stevens Street,
Freetown, Sierra Leone
Telephone
Tel: + 232 77 001 001
WhatsApp No.
+ 254 705 474 747
Address
Lungi International Airport
Lungi, Sierra Leone.
Slovakia
Address
(Handled from Czech Republic)
APG Czech Republic & Slovakia
Dlouhá 733/29
110 00 Prague 1
CZECH REPUBLIC
Telephone
Reservation Tel: + 420224239250
WhatsApp Number: + 254 705 474 747
Business Hours
Open Monday-Friday from 09h00-17h30
Ljubljana
Address
APG Slovenia & Croatia
Ulica Jozeta Jame 14, 1000 Ljubljana, Slovenia
Telephone
Reservation Tel: + 38659928061
WhatsApp Number: + 254 705 474 747
Business Hours
Open Monday – Friday from 09h00-17h00
Mogadishu
Connexus Investment, Makkah Almukaramah ST
Opposite Imm. Gold Hotel Building Waberi
Mogadishu
Tel: +252771640321
Johannesburg
Address
P.O. Box 650233, Benmore, 2010
Telephone
Telephone (Res/Fares/Group's): + 2710 226 9865, + 2710 226 9130
Business Hours
Call Centre only - Office Hours: 08h30 – 17h00 Monday-Friday
Address
Street Address:
4th Floor, 165 West Street, Sandton
Telephone
Telephone: + 2710 226 9865, + 2710 226 9130
WhatsApp No: + 254 705474747
Business Hours
Office Hours: 08h30 - 17h00 Mon-Fri
Telephone
Telephone: + 2711 921 6074
Address
O.R. Tambo International Airport
International departures, Mezzanine level
Telephone
Baggage lost and found Tel: + 27-11-3908559/60/65/68
Telephone
Tel: + 27-11-571 8832
Fax: + 27-11-571 8816
Business Hours
Office Hours Daily:
08h30 – 17h00 & 20h30 - 02h00
Telephone
Tel: + 27 11 390 1718/1773/1740
Fax: + 27 11 390 1776
Juba
Address
Scandic Building, Next to Crown Hotel,
Unity Road, Havana Street,
Juba, South Sudan
Telephone
Tel: + 211 (0) 920907103/5/6/7/9 | + 211 (0) 918278916
WhatsApp Number: -+ 2 54 705 474 747
Email
Customer Enquiries: Customer.Relations@kenya-airways.com
Barcelona
Address
KENYA AIRWAYS Spain
C/o APG Spain
Travessera de Gracia 58, 3-A 08006 Barcelona
Telephone
Información, reservas, Soporte Clientes y Agencias de Viajes:
Póngase en contacto con el Agente General de Kenya Airways en España: + 93 117 27 22, Número de Whatsapp: + 254 705 474 747
Email
o a través de email kenyaairways@apg-spain.com
Business Hours
De lunes a viernes de 09h30 -18h00 (Excepto festivos)
Para información o ayuda de reservas efectuadas a través de la página web de www.kenya-airways.com
Póngase en contacto con nuestra equipo web via el sitio internet (chat) o directamente via Manage booking.
Para pedir un reembolso de un billete comprado en la página web de Kenya Airways, favor escribir al correo siguiente: Online.Refund@kenya-airways.com
Para reclamaciones o sugerencias:
Deberá efectuarlo a través de la página web www.kenya-airways.com haciendo un click en “talk to us” o escribir en ingles a Customer.Relations@kenya-airways.com
Barcelona
Address
Country Code +94 Area Code: 11
Mack Air (Pvt) Ltd.
# 11, York Street, Colombo 1
Sri Lanka
Telephone
Tel: + 94-11-2439747
WhatsApp Number: + 254 705 474 747 (Head Office Contact Center, available 24 Hours)
Fax: + 94-11-2475314
Email
kqcmb@keells.com
Customer Enquiries:
Customer.Relations@kenya-airways.com (Head Office Call Center)
Khartoum
Address
House 1-Square 1
Khartoum West
El Gamhuriya Street
Telephone
Tel: + 249123418827, + 249123418828
WhatsApp Number: + 254 705 474 747
Stockholm
Address
Handled from Denmark
APG Scandinavia & Baltics (SALES OFFICE ONLY)
Radmansgatan 88
113 29 Stockholm
Telephone
Reservation Tel: + 46 8 7900 970
WhatsApp Number: + 254 705 474 747
Business Hours
Open from 09h00-16h30 Monday-Thursday, 09h00-16h00 Friday, Closed Sat-Sun & Public Holidays
Geneva
APG Switzerland
Route pre-bois 14
CH-1216 Cointrin - Geneva
Telephone
+41 22 5064447
+ 254 705 474 747
Business Hours
Open Monday to Friday from 09h00-17h00
Damascus
Address
KQ GSA Agent Name
National Travel & Tourism
Contact Person: Benedict Lobo
Postal Address
P.O.Box 962
P.Code 100, Muscat
Al Romelah street (next to Lexus showroom)
Wattayah, Muscat, Oman
Telephone
Telephone Number: + 968 24660317
WhatsApp Number: + 254 705 474 747
Fax Number: + 968 24566125
Email
Customer Enquiries: Customer.Relations@kenya-airways.com
Arusha
Telephone
Tel: + 255 784 531 250
Business Hours
Ticketing Office (08h30 hrs to 17h00 hrs)
Telephone
Kilimanjaro Operations Office
Tel: + 255 783 309 146
Dar es Salaam
Address
Viva Towers 1st Floor
Ali Hassan Mwinyi Road
Dar es Salaam Tanzania
Telephone
WhatsApp Number: + 254 705 474 747
Landline: + 255 22 216 3917 & 8
+ 255 786 390 005
Business Hours
Ticketing office
Business hrs: Mon-Fri 08h30-17h00
Saturdays: 08h30-12h30
Closed on Saturdays and Public Holidays
Address
Julius Nyerere International Airport
Telephone
Ticketing office: + 255 786 390 003
Airport Operations: + 255 786 390 002
Business Hours
Ticketing office (12h30- 20h30 hrs Mon-Fri ) +255 786 390 003
Airport Operations (24 hrs ) +255 786 390 002
Zanzibar
Address
Kenya Airways Zanzibar
Muzhmmir Centre, Ground Floor
Mla ndege Street
Zanzibar
Telephone
Tel: + 255 786 390 004
Bangkok
Address
AIR PEOPLE INTERNATIONAL (API)
14th floor, Charn Issara Tower II, 2922/215 New Petchburi Road,
Huai Khwang, Bangkok 10310
Telephone
Tel: + 662 7181839
Address
Suvarnabhumi Airport
Room Z2-003, 2nd Floor, Airport Operation Building
999 Moo 1, Nong Prue, Bang Phli,
Samutprakan Thailand 10540
Telephone
Tel: + 66 2 134 2391/2/3
WhatsApp Number: + 254 705 474 747
Fax: + 66 2 134 2394
Airport Sales Desk Tel: + 66 2 134 6497
Istanbul
Address
APG Turkey
Mete Caddesi Ataman Apt. No: 18/3
34437 Beyoglu Istanbul Turkiye
Telephone
Reservations: +90 212 334 29 72
Business Hours
Open Monday-Friday from 09h00-18h00 hrs
WhatsApp Number: +254 705 474 747
Abu Dhabi
Address
Abu Dhabi Syed Ateeq Bldg
Shop 01 Tourist Club area
Abu Dhabi
Telephone
Telephone number: + 971 26454050
Fax: + 971 26454060
WhatsApp Number: -+ 254 705 474 747
Dubai
Address
Kenya Airways Town Office
Al Rais Center (Next to Sharaf DG Metro Station)
Ground Floor
Sheikh Sabah Al Ahmad Al Jaber Al Sabah Street, Bur Dubai
Dubai – UAE
Reservations
Telephone Number: + 971 4 5169000
WhatsApp Number: + 254 705 474 747
Email
dxb.ticketing@kenya-airways.com
Customer Enquiries: Customer.Relations@kenya-airways.com
Business Hours
Business Hours: Mon-Sat 09h00-18h00
Telephone
Telephone Number: + 9714 2292111
Fax: + 9714 2248893
Address
Dubai Airport Office
office 3124
Terminal 1- Departures
Telephone
Tel: + 00971 4 5049776/ 5049778/ 5049779
Mobile: + 00971 50 4576763
Fax: + 00971 4 2244752
Address
LIU, B21M
Block-B, Dubai Airport Free
Zone, DAFZA
Telephone
Tel: + 971 4 286567
Kyiv
Address
APG Ukraine
Of 61, B.Gmyri 1/2, Kyiv, Ukraine
Telephone
ReservationTel: + 380 443533936
WhatsApp Number: + 254 705 474 747
Business Hours
Open Monday-Friday from 09h00-17h30
New York
Address
KENYA AIRWAYS PLC,
WeWork
500 7th Ave, New York, NY 10018
Suite 12C119
NY, 10018.
Telephone
1-866-KENYA AIR (866-536-9224
WhatsApp Number:-+ 254 705 474 747
Telephone
Tel: + 718-360-8927/8928/8929/8930
Telephone
Reservations: +1 (212) 899-3300 or toll-free (888) FLY -AVIA (359 2482)
Address
Aviacargo, Inc.
PO Box 300333
JFK international Airport
Jamaica, NY 11430-0300
Kampala
Address
JUBILEE INSURANCE CENTRE (Former IPS building)
Plot 14 Parliament Avenue
P.O Box 6969
Kampala
Telephone
Tel: + 256312360000, + 256-757009189
WhatsApp Number: + 254 705 474 747
Fax: + 256-414-259472
Business Hours
Working Hours:
08h30 am to 05h00 pm, Mon- Fri
09h00am to 1h00pm on Saturdays
Closed on Sundays and public holidays
Telephone
Entebbe Airport Office Tel: + 256 717 737737, + 256-414-320234
Telephone Check-in: + 256 772 792311
Baggage Inquiries: + 256 414 321109, + 256 773 505848
Cargo Inquiries: + 256 312 261452, + 256 717 789006, + 256 392 779231
London
Building 521B,
Stanstead Road,
London Heathrow
Hounslow, Middlesex,
TW6 3LW.
Tel: + 44 208 283 1818
WhatsApp Number: + 254 705 474 747
Hanoi
Kenya Airways - GSA Vietnam
Hà Nội
47 Phan Chu Trinh Str, Hoan Kiem District
Tel : +84 24 7108 0999
Hotline: +8483 933 8338
Ho Chi Minh
Address
Ho Chi Minh
194 Nguyen Thi Minh Khai Str, Vo Thi Sau Ward, District 3,
Tel : +84 28 7109 0999
Hotline: +84902888961
Email
tktsgn.kq@hgaviation.vn
Livingstone
Address
Kenya Airways PLC
Harry Mwaanga Nkumbula International Airport
Stand No. 1212 Airport Road
Livingstone.
Telephone
Mobile Line: + 260-966088809 (Station Officer)
Land Line: + 260-213-360015
Business Hours
Work Hours:
Airport Operations
Tuesday, Wednesday, Friday & Sunday 08:30-18:30 hours
Saturdays 09:00-12:00 hours
Sales & Ticketing Office:
Monday-Friday 08:15-16:30 hours
Saturdays 09:00-12:00 hours
Sundays and Public Holidays – Closed
Ndola
Address
Kenya Airways PLC.
Simon Mwansa Kapwepwe International Airport
Plot No. 2965, Off Dag Road
Ndola
Zambia
Telephone
Telephone: + 260-966088710 (Sales & Ticketing)
Mobile: + 260-966088028 (Operations)
WhatsApp Number: + 254 705 474 747
Business
Work Hours:
Monday-Friday 08h30-16h30 hours
Saturday and Public Holidays 11h30-15h00 hours
Sundays 11h30 – 16h00 hours
Sales & Ticketing Office:
Monday-Friday 08h15-16h30 hours
Saturdays 09h00-12h00 hours
Sundays and Public Holidays - Closed
Lusaka
Address
Kenya AirwaysPLC
PANGAEA OFFICE PARK
Ground Floor, Plot 2374
Next to Show grounds, Arcades, Great East Road
Lusaka Zambia
Telephone
Mobile: + 260-966861388(sales & ticketing)
Landlines: + 260-211-367200, + 260-211-367201/03/08/09
WhatsApp Number: -+ 254 705 474 747
Email
KQZambia.Reservations@Kenya-Airways.com
Customer Relations:
Customer.Relations@kenya-airways.com
Business Hours
Work Hours:
Monday-Friday 08h15-16h30 hours
Saturdays 09h00-12h00 hours
Sundays and Public Holidays-Closed
Telephone
Mobile: + 260-966-088565
+ 260-076-420099(Station Manager)
Landline: + 260-211-271042
WhatsApp Number: + 254 705 474 747
Business
Work Hours:
Monday-Sunday 08h00-19h00 hours, 22h00-03h00am
Harare
Address
1st Floor, Social Security Centre (SSC)
Corner J. Nyerere way / Sam Nujoma street
P. O. Box: 2490
Harare
Zimbabwe
Telephone
Contact Numbers:
+ 263 242 731070
+ 263 242 731080
+ 263 242 704591
+ 263 242 705690
Reservations: Mobile + 263 772 248 518
WhatsApp Number: -+ 254 705 474 747
Address
Ground Floor
Opposite Check-in counters
Telephone
Reservations: Tel: + 263 772 232 665
Ground Operations Tel: + 263 713 344 979, +263713344980
Mobile: + 263 772 268 442
WhatsApp Number: -+ 254 705 474 747
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