Customer Excellence Center
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Make us an offer online before 14 hours to your departure time and with a little luck, we will get back to you with a bid acceptance.
Have you already made your booking?
Enter your details above to see if you qualify to upgrade your ticket.
NOTE: Business class passengers do not have miles accrual as a benefit.
Do you need to book your ticket first? Book here and you will get an upgrade request email after you get your ticket.
With a valid and qualified Economy Class ticket, a small fee will be added to allow you to upgrade to business class. This upgrade will only be valid for the specific sector of travel.
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