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Would you like to enjoy a red-carpet treatment at the airport? With Sky Priority, our Flying Blue Platinum, Gold, SkyTeam Elite Plus members, and Business Class travelers can enjoy a super smooth departure, transfer and arrival at airports worldwide.
With SkyPriority your journey is now more comfortable and faster. Thanks to this new product offered by Kenya Airways, Business Class customers and all SkyTeam Elite Plus members will benefit from an exclusive lane from check-in till baggage delivery to destination. If you have the SkyPriority indicator marked on your boarding pass, all you need to do is to follow the airport signage and enjoy the Sky Priority facilities:
Sky Priority offers selected passengers a series of specialized airport services in order to make their journey quick and efficient, as follows:
The passengers eligible for SkyPriority are Business Class customers and SkyTeam Elite Plus members.
The SkyPriority indicator will be printed in the top area of the boarding passes. Also, SkyTeam Elite Plus members will be directly informed by the mail sent by each airline loyalty programme.
The current SkyTeam Elite benefits will remain unchanged as shown on www.kenya-airways.com, in section Flying Blue - Membership Benefits.
Yes, SkyPriority will be available wherever SkyTeam member fly, depending on the airport infrastructure and facilities (for example: distinct lanes for security check and document control will be available only in selected airports).
SkyPriority is applicable for all flights operated by SkyTeam carriers, including regional flights of code-sharing partners.
SkyPriority will be available only on SkyTeam operated flights. SkyPriority will not be available for code-share flights with a non-SkyTeam partner.
Customers travelling with an eligible passenger will not benefit from the SkyPriority facilities.
The SkyPriority services are not available for purchase. SkyPriority is only available to passengers buying First Class and Business Class tickets, as well as to those passengers holding valid SkyTeam Elite Plus cards.
SkyPriority will be gradually rolled out at 800+ airports, starting March 2012, reaching over 1,000 airports in 2013. Whether all benefits are available depends on the airport infrastructure
China Eastern, Delta Airlines, AirFrance, KLM, Czech Airlines, China Southern, China Airlines
Sky Priority has been fully implemented.
Eligible customers will have to follow the SkyPriority signage.
Approximately 5% of the SkyTeam customers, about 24 million customers, qualify for SkyPriority.
A small percentage of customers provide significant revenue to the company. Please note that SkyTeam Elite members will continue to receive all the benefits they currently enjoy through their current loyalty programme.
All First and Business Class customers are eligible for SkyPriority.
